Because we believe patients should come first.
When you treat people as individuals and put them in control, you get a powerful win-win. We make it easy for patients to pay.
- We underwrite payment options for each consumer.
- We present a single monthly bill across any number of acute and ambulatory billing systems.
- We make it easy for households and loved ones to consolidate accounts.
- We leverage the best consumer finance techniques to improve outcomes.
A great patient experience unites the clinical and financial sides of healthcare.
It’s something we know a lot about: we’ve been doing it since 2010. But our roots lie in consumer finance — it’s where our founders learned that a great experience drives great outcomes.
We believe
in openness.
VisitPay is built on open architecture designed for the multi-party payment model of healthcare. Our cloud-based platform is continually optimized with two-week release cycles.
We have reimagined the entire financial experience.
- We show EOB information at the visit level, regardless of insurance carrier.
- We plug directly into HSA accounts.
- We integrate in a single sign-on with Epic MyChart and other portals.
- We provide low cost balance sheet support through our exclusive relationship with J.P. Morgan.
We believe
in easier and better.
We continually optimize the VisitPay experience with input from providers and patients. Using data and analytics, we’re already at work developing the next, better-than-the-last release.
- We’ve decreased our implementation time to an industry-leading 60 days.
- We integrate easily with any billing system, no matter how old or non-traditional the billing environment.
- We do our best to ensure the security of our clients’ and end users’ healthcare and financial data.
- We integrate at the data level with core EMR systems, enabling automated fulfillment of payments, discounts, loans, loan adjustments & refunds.
Outcomes:
Success By Any Metric
With VisitPay, our clients have seen:
-
40% more patients ranked their billing experience “good” or “excellent” with VisitPay -
Less support and intervention required (two call center agents can manage 50,000 users) -
On a risk adjusted basis, as non-payers become payers