Why VisitPay?

Because we believe patients should come first.

When you treat people as individuals and put them in control, you get a powerful win-win. We make it easy for patients to pay.

person looking at computer

A great patient experience unites the clinical and financial sides of healthcare.

It’s something we know a lot about: we’ve been doing it since 2010. But our roots lie in consumer finance — it’s where our founders learned that a great experience drives great outcomes.

Learn More About Patient Engagement
person talking over paperwork

We believe
in openness.

VisitPay is built on open architecture designed for the multi-party payment model of healthcare. Our cloud-based platform is continually optimized with two-week release cycles.

We have reimagined the entire financial experience.

people on couch

We believe
in easier and better.

We continually optimize the VisitPay experience with input from providers and patients. Using data and analytics, we’re already at work developing the next, better-than-the-last release.

  • We’ve decreased our implementation time to an industry-leading 60 days.
  • We integrate easily with any billing system, no matter how old or non-traditional the billing environment.
  • We do our best to ensure the security of our clients’ and end users’ healthcare and financial data.
  • We integrate at the data level with core EMR systems, enabling automated fulfillment of payments, discounts, loans, loan adjustments & refunds.

 

Learn more about implementation

Outcomes:

Success By Any Metric

With VisitPay, our clients have seen:

  • patient satisfaction up 40%
    40% more patients ranked their billing experience “good” or “excellent” with VisitPay
  • cost to collect down 75%
    Less support and intervention required (two call center agents can manage 50,000 users)
  • patient payments up 30%
    On a risk adjusted basis, as non-payers become payers

Learn more about the VisitPay Approach.

See how the VisitPay solution solves the challenges faced by both patients and providers in healthcare today.

Download the infographic