End-to-End Patient Engagement: Creating Customized, Consistent, and Convenient Experiences
For health systems looking to build long-lasting relationships with patients, the financial experience needs to be a priority.
Learn what industry experts are doing to take the stress out of the billing process and create more loyal patients.
This webinar covers:
- The most important touchpoints in the patient financial experience.
- Tips for treating patients as customers—and why it makes a difference.
- Key methods for measuring patient satisfaction.
- Will Reilly, Chief Marketing Officer, VisitPay
- Joan Cox, National Senior Director of Patient Experience, Steward Health Care System
- Katie LeBleu, Director of Patient Experience, Christus Health
- Jasper Ligon, Revenue Cycle Manager, Integris Health
- Jeff Howes, Assistant Vice President – Revenue Cycle, Intermountain Healthcare