End-to-End Patient Engagement: Creating Customized, Consistent, and Convenient Experiences

For health systems looking to build long-lasting relationships with patients, the financial experience needs to be a priority.

Learn what industry experts are doing to take the stress out of the billing process and create more loyal patients.

This webinar covers:

  • The most important touchpoints in the patient financial experience.
  • Tips for treating patients as customers—and why it makes a difference.
  • Key methods for measuring patient satisfaction.


  • Will Reilly, Chief Marketing Officer, VisitPay
  • Joan Cox, National Senior Director of Patient Experience, Steward Health Care System
  • Katie LeBleu, Director of Patient Experience, Christus Health
  • Jasper Ligon, Revenue Cycle Manager, Integris Health
  • Jeff Howes, Assistant Vice President – Revenue Cycle, Intermountain Healthcare