Trends in the Consumer Revenue Cycle: Best Practices in Personalization and Digital Engagement

The impact of COVID-19, along with the accelerated rise in expectations from patients regarding the quality of the digital experience, places tremendous pressure on health systems. With pressure comes opportunities for healthcare providers to create a personalized digital financial experience that is empowering and intuitive for their patients.

Join revenue cycle expert Terri Meier along with healthcare technology thought leaders Kristin Burns, Will Reilly, and Ben Colton, as they offer the top 5 best practices to personalize engagement and support your digital patients.

Key Topics Include:

  • Consolidated Experience

  • Tailored Payment Options

  • Easy and Immediate Access to Support

  • Proactive Communications

  • Digital and Mobile First