Best Practices When Working with the Patient as Payer

For anyone working in healthcare today, this is both a challenging and an exciting time in thinking about the patient as payer. Wendy Alexander, VP of Data, Analytics and Client Services at VisitPay, and David Kirshner, retired CFO of Boston Children’s Hospital and the University of Rochester Medical Center, discuss how to be successful by managing consumer expectations in today’s shifting healthcare economy.

Watch the webinar now to discover:

  • How the industry focus is changing from products to personalization
  • Three capabilities providers need to succeed
  • The importance of purposeful analytics
  • How to use propensity to pay for effective engagement
  • The power of meeting consumers where they are
  • Actual use case scenarios that put these practices to work