Webinars
Trends in the Consumer Revenue Cycle: Best Practices in Personalization and Digital Engagement
The impact of COVID-19, along with the accelerated rise in expectations from patients regarding the quality of the digital experience, [...]
End-to-End Patient Engagement: Creating Customized, Consistent, and Convenient Experiences
For health systems looking to build long-lasting relationships with patients, the financial experience needs to be a priority. Learn what [...]
Leading with Digital: Designing a Frictionless Patient Financial Experience
How Intermountain Healthcare and Henry Ford Health System are working toward a frictionless patient financial experience Drive a digital change [...]
The Future of the Patient Financial Experience
The patient financial experience is due for a change. As demands from patients for an improved financial experience increase, the [...]
Three Ways to Reduce Cost and Recover Patient Revenue During a Recession
Health systems have been hard hit by the economic impact of COVID-19. Unfortunately, bad debt will rise for providers as [...]
How Health Systems Are Adapting the Patient Financial Experience During COVID-19
We are working closely with our clients on patient financial strategies during the COVID-19 pandemic. Together with those providers, representing [...]
5 Things Every Consumer Expects from Their Patient Experience
It’s no secret that patient experience is a hot topic in healthcare financing. But where to start? Fortunately, providers can [...]
Improving Patient Financial Health Starts with Rethinking Patient Relationships
With three out of four American families living paycheck to paycheck, rising patient financial responsibility creates a problem for patients [...]
Best Practices When Working with the Patient as Payer
For anyone working in healthcare today, this is both a challenging and an exciting time in thinking about the patient [...]