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St. Luke’s Health System

3 Takeaways from HFMA: Getting to Know Your Patient and Creating a Personalized Financial Experience

The 2019 HFMA Region 9 Annual Conference was held in downtown New Orleans November 10-12. A well-attended panel on understanding [...]

The Patient Financial Health Summit: Improving the Patient Payment Experience—For Good

As we scroll through our newsfeeds, it’s easy to believe that the financial challenges posed by the patient as payer [...]

2018 in Review: Looking Back and Assessing the Road Ahead

As we close the books on 2018, it’s a good time to take stock of how far we have come [...]

How to Measure Your Health System’s Patient Financial Experience

In a study conducted by Deloitte, hospitals with high patient-reported experience scores showed higher profitability. Many health systems acknowledge the [...]

5 Key Strategies to Better Your Patient Financial Experience

Recently providers met at the Colorado HFMA Fall Summit to discuss innovative strategies to thrive during a period of constant [...]

Patient Financial Health Is Closer Than You Think

As out-of-pocket costs and high deductible health plans steadily increase for patients across the country, healthcare providers must adjust to [...]

Fixing the Fractured Financial Marriage Between Providers and Patients

The ongoing shift to patient-centered, value-based healthcare has presented many health systems with a stark paradox. On the clinical side, [...]

5 Reasons Why VisitPay Is the Right Choice to Complement Your Epic Strategy

We spend a lot of time talking to major health providers who use Epic. And our client services and analytics [...]

The Secret to Patient Satisfaction: Transform Patient Billing

One way St. Luke’s Health System ensures their financial health is by focusing on patient satisfaction -- after all, it’s [...]