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myth series

5 Must-have Attributes for the New Health System Chief Revenue Officer  

Summary: To be effective, health system Chief Revenue Officers (CRO) need to have the right mindset to create a culture of [...]

Why Health System CFOs Need to Consider the New Role of Chief Revenue Officer

Abstract: Myth buster, David Kirshner dispels the myth that health systems don't need a chief revenue officer (CRO), exploring why hiring [...]

EMR Is All I Need to Optimize Consumer Financial Engagement

Abstract: Tackling the challenge of optimizing payment of patient balances requires health systems to differentiate between standardizing workflow and the [...]

Myth: Charity Care and Traditional Collections Strategies Are Fit for Purpose for Consumer Payments

Abstract: Our myth buster David Kirshner explores whether there is a better course of action than dismissing financially challenged patient [...]

Myth: Days-in-AR Is the Health System CFO’s Primary Focus in Measuring Revenue Cycle Performance

Abstract: Myth buster David Kirshner, MBA, CPA takes a closer look at accounts receivable performance indicators or KPIs, suggesting there [...]