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How St. Luke’s Is Transforming the Patient Experience

Michael Rawdan, Senior Director of Revenue Cycle and Patient Experience at St. Luke’s Health System, talked at the HIMSS Revenue [...]

Bringing a Consumer-oriented Approach to Healthcare

Healthcare cannot mirror Amazon, Uber or Google. Journalists, consultants and other experts often make aspirational consumer-tech comparisons around changes that [...]

6 Ways to Accelerate the Adoption of a Patient Finance Platform

Shepherding a 22-hospital system through a huge migration is no easy task. Last month, during the VisitPay Financial Health Summit, [...]

An Improved Patient Experience Is No Accident

In life and healthcare, personal experiences matter. It happened about 15 years ago. I was driving from Boise to McCall, [...]

Why Bad Debt from Patient Receivables Can No Longer Be Swept Under the Carpet

Health systems have unwittingly become some of the biggest lenders to consumers in the markets where they operate. However, health [...]

VisitPay 3.0: Taking the Patient Financial Experience to a Whole New Level

“We help people manage patient bills for good.” When we founded VisitPay in 2010, we embraced this simple mission to [...]

3 Key Takeaways: Patient Financial Health Webinar

On Monday, November 20th, VisitPay co-hosted a webinar with Becker’s Hospital Review to discuss the relationship between patient satisfaction and payments. Jeff [...]

How Consumerism Is Driving Behavior and Redesigning Healthcare

Warren Buffett said, “The ballooning costs of healthcare act as a hungry tapeworm on the American economy.” Relative to other [...]

Norwest Backs Medical Payment Platform

BY HEATHER MACK | NOVEMBER 7, 2017 VisitPay wants to make paying medical bills a more personal experience. That means [...]