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Using Patient Insights to Reverse Declining Margins

Patients are responsible for an increasing share of medical costs. And this shift from insurance companies to consumers has a [...]

Prioritizing Pre-Service in Healthcare

Household bills, for some people, are a struggle to pay—no matter the situation. Add into this the current swirl of [...]

How Intermountain Healthcare Takes the Frustration Out of the Patient Financial Experience

As the patient clinical and financial experiences become increasingly intertwined, health systems must find ways to take the frustration out [...]

Humanize and Optimize Patient Payment Options in the COVID Economy

While healthcare can quickly become a medical priority, the resultant bills are unlikely to become a top financial priority—especially when [...]

Accelerate Revenue Recovery With Patient-Friendly Billing

We’re experiencing the first recessionary environment since the rise of high deductible health plans in 2010. Economists predicted then that [...]

What Patients Want from the Healthcare Payment Experience

Just a decade ago, our health system clients averaged around 5% of their revenue due from patients. Now that number [...]

Geisinger Builds a Better Patient Financial Experience with VisitPay

Healthcare leaders are always on the lookout for current trends. The most successful of them, though, go a step beyond. [...]

Build a Better Financial Experience with the 2020 VisitPay Report

One thing is certain about the healthcare industry: it’s changing for good. Health systems are moving quickly to digital-first approaches, [...]

Looking Forward with VisitPay’s New Chief Growth Officer

We’re thrilled to announce the newest addition to the VisitPay team: Pat Saxman. Our incoming Chief Growth Officer has big [...]