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Health System Operating Margins: Calculating a Higher Return

With the obligation of medical expenses increasingly shifting to consumers, health systems must adapt. Rather than accepting patient write-offs as [...]

Meaningfully Engage Patients to Better Their Financial Health

Patients increasingly bear the burden of healthcare costs, in large part due to rising insurance deductibles and higher out-of-pocket (OOP) [...]

5 Must-have Attributes for the New Health System Chief Revenue Officer  

Summary: To be effective, health system Chief Revenue Officers (CRO) need to have the right mindset to create a culture of [...]

How VisitPay Keeps Your Launch on Track

Health systems have invested tremendous resources in integrated technology solutions to achieve better patient care, outcomes, and experiences. Unfortunately, health [...]

3 Ways VisitPay Helps Health Systems Make the Most of Their Outsourced Vendors

It’s important for health systems to develop strategies around patient financial engagement as patients are responsible for a continually increasing [...]

The Art and Science of Patient Engagement

To survive, providers must be compensated for care. Increasingly, a greater portion of that compensation comes directly from patients, but [...]

Using Analytics to Create Evidence-based Financial Engagement Strategies

For most health systems, improving revenue cycle performance and enhancing the patient financial journey are no longer mutually exclusive goals. [...]

3 Takeaways from HFMA: Getting to Know Your Patient and Creating a Personalized Financial Experience

The 2019 HFMA Region 9 Annual Conference was held in downtown New Orleans November 10-12. A well-attended panel on understanding [...]

The Patient Financial Health Summit: Improving the Patient Payment Experience—For Good

As we scroll through our newsfeeds, it’s easy to believe that the financial challenges posed by the patient as payer [...]