Popular Posts

High Scores: Carilion Clinic Reaches Measurable Results with Patient-First Approach

Carilion Clinic is committed to providing the best possible care for its patients. And they know that “care” goes beyond [...]

5 Important Lessons from a Challenging Year: Our Top Articles of 2020

As we begin a new year, it’s important to look back at the learnings from the previous one. Every year [...]

How Payment Plans Can Positively Affect the Relationship Between Health System and Patient

After almost 30 years in financial services, I’ve learned that what works best for one organization may not be the [...]

The COVID Economy and Beyond: Industry Trends to Expect in 2021

The healthcare industry and the patient financial experience are in the midst of a massive transformation. The wheels of change [...]

Healthcare Transformed: A Digital-First Experience

This post was written by Shep Hyken. He is the Chief Amazement Officer at Shepard Presentations, an award-winning keynote speaker, [...]

Adapt and Improve: Healthcare Digital Transformation Is Here

When a global event like a pandemic occurs, it can transform the way entire industries operate. Events like these accelerate [...]

For Good: Two Words That Guide Us

Our company was built on the idea that we could change healthcare finance together—for good. That means changes that benefit [...]

3 Crucial Adjustments to Navigate the COVID Economy

When the COVID-19 pandemic hit, the healthcare industry found itself scrambling, stretched thin, and pushed to the limits to provide [...]

Removing the Friction from Healthcare Finance

The healthcare industry has been approaching its much-needed digital revolution for some time. The traditional, paper-centric approach to billing was [...]