Recent Posts

Best Practices When Working with the Patient as Payer

As we watch deductibles and coinsurance continue to climb for patients across […]

Prescribing Patient Engagement (to Save Money and Lives): Part Two

Originally posted on Medium. Reposted here with permission.   Part Two: The […]

Prescribing Patient Engagement (to Save Money and Lives): Part One

Originally posted on Medium. Reposted here with permission.   Part One: The […]

Not Another Trends Blog: Identifying the Drivers of Tomorrow’s Patient Financial Experience

As we take stock of where we are in transforming the patient […]

5 Key Strategies to Better Your Patient Financial Experience

Recently providers met at the Colorado HFMA Fall Summit to discuss innovative […]

How Intermountain Eliminates Confusion and Increases Yield

Patients deserve clarity Imagine if you received a separate statement for every […]

Bringing a Consumer-oriented Approach to Healthcare

Healthcare cannot mirror Amazon, Uber or Google. Journalists, consultants and other experts […]

Myth: Charity Care and Traditional Collections Strategies Are Fit for Purpose for Consumer Payments

Abstract: Our myth buster David Kirshner explores whether there is a better […]

Podcast: Your Hospital Billing Department Needs a Marketer’s Touch

When you think of hospital marketing, the billing department probably doesn’t even […]