We saw a problem
Our company was established after our founders made a discovery while working in revenue cycle management for a large health system. They uncovered an entire industry that was using outdated and inefficient systems to manage patient revenue—making it impossible for providers to adequately service their patients. This led to frustrated providers, dissatisfied and confused patients, and, ultimately, fewer payments. Something had to change. So we decided to fix it.
The VisitPay solution
We spent the next three years working closely with several health systems to identify and evaluate over 80 pain points in today’s payor-focused billing process. Then we applied proven thinking and approaches from consumer finance and payment processing to create a simple, powerful solution that fixes those issues. The result was VisitPay, the only online financial engagement platform that simplifies the entire billing experience for both patients and health systems—providing greater transparency, choice and control.
“We make major billing systems work for you instead of you having to work for them.” Kent Ivanoff · CEO and Co-founder