Uniting the clinical and financial sides of healthcare.

VisitPay seamlessly integrates with existing EMR systems to streamline and personalize the patient financial experience.

An integrated experience that unifies healthcare payments

  • Insurance plan integration to customize the patient financial experience, differentiate the provider, and enable innovative provider/payer offerings
  • Adjacent provider integration to provide total obligation and manage payments
  • Health system brand from front to back end of billing cycle

Tailored financial offers that meet patients on their terms

  • Financial segments derived from artificial intelligence and machine learning to suggest appropriate patient payment recommendations

  • Financial offers pushed automatically to patients from pre-service to post-billing

  • Presumptive charity qualification applied automatically at the right moment in the patient journey

Sophisticated credit and collection policies based on consumer finance and healthcare best practices

  • Payment approach that optimizes speed to pay and reduces bad debt
  • Fully compliant consumer offers meeting state and federal requirements
  • Self-healing loans and automated discounts

This was so easy to use. I loved how I could make my own plan to meet my needs.

VisitPay User, Salt Lake City, Utah
portrait of woman
Person opening door

Meets the needs of the offline patient

  • Personalization that works for the offline patient
  • Identification of high priority patients for outbound calling, used in-house or with early-out partners
  • Choice of paper or digital statements

Looking for a deeper dive?

Download our infographic to learn more about how VisitPay can help your health system tackle the challenges facing healthcare finance today.

Download PDF
person using touch device

Patient communications that drive self-service payments and increased revenue

  • Behavioral segmentation to understand patient buying behaviors and preferences
  • Templates and best practices for successful patient engagement strategies
  • Expertise to measure adoption and test new approaches

Consolidated payment and settlement integration for a complete enterprise solution

  • Point of service devices to collect payments and copays upfront
  • Seamless integration with EHR systems and Epic via AppOrchard
  • Gateway and processor services for secure payments and reconciliation management

Metrics that matter for real time improvements

  • Patient satisfaction tracked in real time to adjust and improve the patient financial experience

  • Customer Experience Survey integrated into the platform

  • In-app Net Promoter Score measurement tracks patient loyalty

Middle Age Woman On Phone

VisitPay is now part of the R1 Entri™ intelligent patient experience solution

  • Blends scheduling, registration, clearance, intake and payment into one welcoming experience
  • Complements the most sophisticated and complex billing environments with proven integrations at scale
  • Transforms the revenue cycle with purpose-built technology, expert services and hard-wired best practices