What does your Net Promoter Score say about your health system?
Today, patients have choices when it comes to receiving care—and the billing part of the relationship matters more to them than ever. The question is: how does your patient financial experience measure up?
This eBook explores the importance of quantifying the patient financial experience through Net Promoter Scores, and how health systems can use their findings to build a better end-to-end patient journey.
Download this eBook to learn:
Why the financial experience is so crucial
The power of Net Promoter Scores
How to measure the viability of your financial experience
How VisitPay can improve NPS scores and build patient loyalty