The economic fallout from the COVID-19 pandemic has generated severe financial challenges for patients and health systems. While many elements...
What does your Net Promoter Score say about your health system? Today, patients have choices when it comes to receiving...
Hospital financial leaders need to find new ways to help their organizations weather the storm caused by COVID-19. The patient...
Want to fix a fractured financial experience? Improve your patient relationships. As healthcare costs continue to rise, patients believe hospitals...
Are your health system’s finances grounded in today’s truths? In partnership with a former not-for-profit health system CFO, we uncovered...
Improving the patient experience: the next big opportunity in healthcare. In today’s patient as payer economy, strategic health systems are...
The consumer is the new focal point of healthcare finance—and engaging them requires a different approach. As rising patient financial...
