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Patient Relationships

There’s More than Meets the Eye in Creating a Patient Friendly Bill

Imagine a shoulder injury sends you to the hospital. The good news is that there is no permanent damage. The [...]

Meaningfully Engage Patients to Better Their Financial Health

Patients increasingly bear the burden of healthcare costs, in large part due to rising insurance deductibles and higher out-of-pocket (OOP) [...]

How to Measure Your Health System’s Patient Financial Experience

In a study conducted by Deloitte, hospitals with high patient-reported experience scores showed higher profitability. Many health systems acknowledge the [...]

Best Practices When Working with the Patient as Payer

As we watch deductibles and coinsurance continue to climb for patients across the country, it’s impossible to ignore the impact [...]

Prescribing Patient Engagement (to Save Money and Lives): Part Two

Originally posted on Medium. Reposted here with permission.   Part Two: The How Health organizations are beginning to appreciate the [...]

Prescribing Patient Engagement (to Save Money and Lives): Part One

Originally posted on Medium. Reposted here with permission.   Part One: The Why Health organizations are beginning to appreciate the [...]

What Patients Really Want: A Personal Relationship with Their Health System

Providers from across the Northwest met together at the Idaho HFMA Summer Conference for discussions focused on personalizing patient financial [...]

3 Statements About the Patient Debunked

At HFMA’s Southern California chapter meeting on July 12th, industry leaders dove into challenges their health systems are facing and [...]

What Healthcare Could Learn from CPG

Originally posted on Medium. Reposted here with permission. By: Melinda Hinson Early in my career, I worked in Consumer Packaged [...]