Industry Insights

Not Another Trends Blog: Identifying the Drivers of Tomorrow’s Patient Financial Experience

As we take stock of where we are in transforming the patient […]

5 Key Strategies to Better Your Patient Financial Experience

Recently providers met at the Colorado HFMA Fall Summit to discuss innovative […]

Bringing a Consumer-oriented Approach to Healthcare

Healthcare cannot mirror Amazon, Uber or Google. Journalists, consultants and other experts […]

Myth: Charity Care and Traditional Collections Strategies Are Fit for Purpose for Consumer Payments

Abstract: Our myth buster David Kirshner explores whether there is a better […]

Podcast: Your Hospital Billing Department Needs a Marketer’s Touch

When you think of hospital marketing, the billing department probably doesn’t even […]

Why Bad Debt from Patient Receivables Can No Longer Be Swept Under the Carpet

Health systems have unwittingly become some of the biggest lenders to consumers […]

Patient Financial Health Is Closer Than You Think

As out-of-pocket costs and high deductible health plans steadily increase for patients […]

Don’t Bill Patients Like They’re Warren Buffett

Taking place in Austin, Texas, each spring, South by Southwest has emerged […]

Myth: Days-in-AR Is the Health System CFO’s Primary Focus in Measuring Revenue Cycle Performance

Abstract: Myth buster David Kirshner, MBA, CPA takes a closer look at […]