Industry Insights

Can Artificial Intelligence Reinvent the Healthcare Back Office?

Artificial intelligence (AI) is an exciting topic in healthcare – one which […]

How Increasing Patient Responsibility Affects the Revenue Cycle

Patient payment behavior is changing the revenue cycle. Rising insurance deductibles and […]

How Consumers Pay for Medical Care: Providing Better Ways to Ease the Pain of High Costs

According to a new study published by Gallup, Americans borrowed $88 billion […]

Raising the Bar in Healthcare Consumer Financing

For years, the healthcare industry has measured consumer satisfaction with clinical encounters […]

EMR Is All I Need to Optimize Consumer Financial Engagement

Abstract: Tackling the challenge of optimizing payment of patient balances requires health […]

The Power of the Net Promoter Score for Healthcare

Consumerism is one of the top agenda items for the US healthcare […]

New Healthcare CFO Survey Reveals Top 3 Priorities and Dependencies

Healthcare leaders are facing constant pressure to identify and implement sustainable strategies […]

How to Meet Patients on Their Terms: Solo Strivers and Overextended Achievers

In the age of the patient as payer, health systems must explore […]

How Consumer Insights Will Pay Dividends for Health Systems: Introducing The VisitPay Report

As the growing cost of healthcare shifts to consumers, health systems can […]