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Industry Insights

Using Patient Insights to Reverse Declining Margins

Patients are responsible for an increasing share of medical costs. And this shift from insurance companies to consumers has a [...]

Addressing Healthcare Affordability to Better Serve Patients

Affordability has been deemed the most urgent health problem in our country. And it’s impacting our neighbors, families, and communities [...]

Putting the Patient First: How User Experience Design Improves the Patient Financial Experience

No matter how good their clinical experience may have been, if patients have trouble making a payment in the health [...]

Patient Financial Engagement in 120 Days

In the spring of 2019, INTEGRIS Health broke ground on an enterprise-wide vision to reimagine our financial engagement strategy. Like [...]

Keys to Driving Patient Adoption of a Digital Payment Platform

It’s a common challenge. Health systems recognize the need for an intelligent, digital payment platform to engage their patients, so [...]

Better Together: Supercharging Epic Elevates the Patient Financial Experience at INTEGRIS Health

We’re delighted that Epic is sharing the story of how Epic and VisitPay technologies are being used as complementary solutions [...]

3 Takeaways from HFMA: Getting to Know Your Patient and Creating a Personalized Financial Experience

The 2019 HFMA Region 9 Annual Conference was held in downtown New Orleans November 10-12. A well-attended panel on understanding [...]

5 Must-have Attributes for the New Health System Chief Revenue Officer  

Summary: To be effective, health system Chief Revenue Officers (CRO) need to have the right mindset to create a culture of [...]

Why Analytics and Data Insights Are the Health System’s North Star

True North represents the ideal vision from the standpoint of the patient and the health system For health system executives [...]