Finance Strategies

Skills for the Next Generations of Leaders: What We Learned from ’08 + COVID

Consumer expectations have been changing (since the dawn of the digital age 20 years ago), and the pandemic has only [...]

A Conversation with Health System CFOs: Insights into the Patient Financial Experience

Pat Saxman, Chief Growth Officer at VisitPay, recently had the opportunity to meet with CFOs from health systems around the [...]

Why a Patient’s Financial Experience Matters

My guest today is Michael Rawdan, senior director of revenue cycle at St. Luke's Health System in Boise, Idaho. St. [...]

Patient Financial Engagement After the Pandemic: 5 Takeaways

This post originally appeared on Becker's Hospital Review. Patient expectations increasingly mirror consumer behavior, spurring health systems to engage sooner [...]

Patient Responsibility & Payment Ability: The Self-Pay Gap

In the last ten years, employers have been hit with growing medical coverage costs. As those costs have gone up, [...]

The Road to Recovery: Improving Patient Engagement Despite Financial Challenges

The healthcare industry has been hit hard by the financial crisis caused by the COVID-19 pandemic. With widespread losses in [...]

3 Crucial Adjustments to Navigate the COVID Economy

When the COVID-19 pandemic hit, the healthcare industry found itself scrambling, stretched thin, and pushed to the limits to provide [...]

How Payment Plans Can Positively Affect the Relationship Between Health System and Patient

After almost 30 years in financial services, I’ve learned that what works best for one organization may not be the [...]

New Report Identifies Upcoming Challenges for Health Systems

It’s clear: the healthcare industry will never be the same. The COVID-19 pandemic has shaken health systems, exposing vulnerabilities that [...]