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Finance Strategies

Build a Better Financial Experience with the 2020 VisitPay Report

One thing is certain about the healthcare industry: it’s changing for good. Health systems are moving quickly to digital-first approaches, [...]

Humanize and Optimize Patient Payment Options in the COVID Economy

While healthcare can quickly become a medical priority, the resultant bills are unlikely to become a top financial priority—especially when [...]

The Five-Point Plan of Action During COVID-19 

A blueprint to meet patient and provider financial needs in a time of crisis, now and into the expected recession [...]

Lessons Learned from the Great Recession: How Consumers Change the Way They Pay 

Kent Ivanoff remembers the Great Recession 12 years ago and tells us what we might expect to happen now and [...]

3 Takeaways from HFMA: Getting to Know Your Patient and Creating a Personalized Financial Experience

The 2019 HFMA Region 9 Annual Conference was held in downtown New Orleans November 10-12. A well-attended panel on understanding [...]

5 Must-have Attributes for the New Health System Chief Revenue Officer  

Summary: To be effective, health system Chief Revenue Officers (CRO) need to have the right mindset to create a culture of [...]

Census Figures Show U.S. Health Insurance Coverage Declined for the First Time in a Decade

2018 sees the uninsured rate jump, leaving an additional 1.9 million people without coverage The U.S. Census Bureau released its [...]

Is Your Health System Getting By with Patient Payments, or Getting Ahead?

In the days when patient medical debt was a small fraction of overall health system revenue, a tactical, one-size-fits all-collections [...]

Health System Operating Margins: Calculating a Higher Return

With the obligation of medical expenses increasingly shifting to consumers, health systems must adapt. Rather than accepting patient write-offs as [...]