The VisitPay Blog
Building Better Financial Relationships
Skills for the Next Generations of Leaders: What We Learned from ’08 + COVID
July 27, 2021 | Kent F. Ivanoff
Consumer expectations have been changing (since the dawn of the digital age 20 years ago), and [...]
More Meaningful Ways to Pay at Intermountain Healthcare
July 21, 2021 | Will Reilly
My guest today is Todd Craghead, VP of Revenue Cycle at Intermountain Healthcare in Salt Lake [...]
Investing in Healthcare’s “Other Side of the Coin”
July 13, 2021 | Kent F. Ivanoff
The pandemic put a much-needed spotlight on healthcare. For most providers, the digital advances experienced in [...]
How Price Transparency Empowers Patient Engagement
July 7, 2021 | VisitPay
As health systems look to improve the patient financial experience, price transparency should be at the [...]
Why the Patient Financial Experience Is the Key to Patient Loyalty
June 30, 2021 | Will Reilly
Today's guest, Tammie Jackson, is the new HFMA National Chair and Vice President at TransUnion Healthcare. [...]
Mount Nittany Health Prioritizes the Patient Financial Experience
June 24, 2021 | VisitPay
For Mount Nittany Health, the goal was simple: improve the patient’s experience. To accomplish this, they [...]Popular Posts
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Patient Responsibility & Payment Ability: The Self-Pay Gap
May 19, 2021 | VisitPay
In the last ten years, employers have been hit with growing medical coverage costs. As those [...]Why the Patient Financial Experience Is the Key to Patient Loyalty
June 30, 2021 | Will Reilly
Today's guest, Tammie Jackson, is the new HFMA National Chair and Vice President at TransUnion Healthcare. [...]
Patients Speak Up: The 2021 VisitPay Report
June 2, 2021 | VisitPay
At VisitPay, we know the value of evaluating current trends and data and listening to the [...]
Why a Patient’s Financial Experience Matters
June 8, 2021 | Will Reilly
My guest today is Michael Rawdan, senior director of revenue cycle at St. Luke's Health System [...]
A Proven Combination to Improve the Patient Experience: R1 to Acquire VisitPay
May 13, 2021 | VisitPay
Since VisitPay’s founding in 2010, we’ve been committed to improving the financial experience for as many [...]
Patient Financial Engagement After the Pandemic: 5 Takeaways
May 27, 2021 | VisitPay
This post originally appeared on Becker's Hospital Review. Patient expectations increasingly mirror consumer behavior, spurring health [...]Carilion Clinic
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For Good: Two Words That Guide Us
February 9, 2021 | VisitPay
Our company was built on the idea that we could change healthcare finance together—for good. That [...]
High Scores: Carilion Clinic Reaches Measurable Results with Patient-First Approach
February 2, 2021 | VisitPay
Carilion Clinic is committed to providing the best possible care for its patients. And they know [...]
How Carilion Clinic Built a Better Billing Experience by Putting the Patient First
December 16, 2020 | VisitPay
Carilion Clinic has gone through a transformation with one major focus: put the patient first. They’ve [...]
How Carilion Clinic Is Revamping the Patient Financial Experience
November 2, 2020 | VisitPay
About this podcast: Payment responsibility is shifting from traditional insurers to patients due to the rise [...]
How an Integrated Approach to Payments Benefits Patients and Staff
October 6, 2020 | Ryne Natzke
This is a guest post from Ryne Natzke, Vice President of Strategic Accounts and Healthcare at Sphere. [...]
On a Mission to Improve the Financial Experience: VisitPay Welcomes Carilion Clinic
January 13, 2020 | VisitPay
While most health systems strive to improve the health of communities, there are few who are [...]