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Building Better Financial Relationships

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Skills for the Next Generations of Leaders: What We Learned from ’08 + COVID

July 27, 2021   |   Kent F. Ivanoff

Consumer expectations have been changing (since the dawn of the digital age 20 years ago), and [...]

More Meaningful Ways to Pay at Intermountain Healthcare

July 21, 2021   |   Will Reilly

My guest today is Todd Craghead, VP of Revenue Cycle at Intermountain Healthcare in Salt Lake [...]

Investing in Healthcare’s “Other Side of the Coin”   

July 13, 2021   |   Kent F. Ivanoff

The pandemic put a much-needed spotlight on healthcare. For most providers, the digital advances experienced in [...]

How Price Transparency Empowers Patient Engagement

July 7, 2021   |   VisitPay

As health systems look to improve the patient financial experience, price transparency should be at the [...]

Why the Patient Financial Experience Is the Key to Patient Loyalty

June 30, 2021   |   Will Reilly

Today's guest, Tammie Jackson, is the new HFMA National Chair and Vice President at TransUnion Healthcare. [...]

Mount Nittany Health Prioritizes the Patient Financial Experience

June 24, 2021   |   VisitPay

For Mount Nittany Health, the goal was simple: improve the patient’s experience. To accomplish this, they [...]

Popular Posts

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Patient Responsibility & Payment Ability: The Self-Pay Gap

May 19, 2021   |   VisitPay

In the last ten years, employers have been hit with growing medical coverage costs. As those [...]

Why the Patient Financial Experience Is the Key to Patient Loyalty

June 30, 2021   |   Will Reilly

Today's guest, Tammie Jackson, is the new HFMA National Chair and Vice President at TransUnion Healthcare. [...]

Patients Speak Up: The 2021 VisitPay Report

June 2, 2021   |   VisitPay

At VisitPay, we know the value of evaluating current trends and data and listening to the [...]

Why a Patient’s Financial Experience Matters

June 8, 2021   |   Will Reilly

My guest today is Michael Rawdan, senior director of revenue cycle at St. Luke's Health System [...]

A Proven Combination to Improve the Patient Experience: R1 to Acquire VisitPay

May 13, 2021   |   VisitPay

Since VisitPay’s founding in 2010, we’ve been committed to improving the financial experience for as many [...]

Patient Financial Engagement After the Pandemic: 5 Takeaways

May 27, 2021   |   VisitPay

This post originally appeared on Becker's Hospital Review. Patient expectations increasingly mirror consumer behavior, spurring health [...]

Carilion Clinic

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For Good: Two Words That Guide Us

February 9, 2021   |   VisitPay

Our company was built on the idea that we could change healthcare finance together—for good. That [...]

High Scores: Carilion Clinic Reaches Measurable Results with Patient-First Approach

February 2, 2021   |   VisitPay

Carilion Clinic is committed to providing the best possible care for its patients. And they know [...]

How Carilion Clinic Built a Better Billing Experience by Putting the Patient First

December 16, 2020   |   VisitPay

Carilion Clinic has gone through a transformation with one major focus: put the patient first. They’ve [...]

How Carilion Clinic Is Revamping the Patient Financial Experience

November 2, 2020   |   VisitPay

About this podcast: Payment responsibility is shifting from traditional insurers to patients due to the rise [...]

How an Integrated Approach to Payments Benefits Patients and Staff

October 6, 2020   |   Ryne Natzke

This is a guest post from Ryne Natzke, Vice President of Strategic Accounts and Healthcare at Sphere. [...]

On a Mission to Improve the Financial Experience: VisitPay Welcomes Carilion Clinic

January 13, 2020   |   VisitPay

While most health systems strive to improve the health of communities, there are few who are [...]