The VisitPay Blog
Building Better Financial Relationships
Building Patient Loyalty in Healthcare
September 21, 2021 | Will Reilly
Today I spoke with David Burton, Chief Revenue Officer at Indiana University Health. We discussed the [...]
Digital Transformation, Human Connections: The Patient Financial Experience Summit
September 16, 2021 | VisitPay
Over the past year, healthcare has had a reckoning in regard to the digitization of the [...]
Measuring the Patient Financial Experience: A Discussion with Healthcare Industry Experts
September 8, 2021 | VisitPay
As the healthcare industry continues to evolve, it’s becoming increasingly clear to both patients and health [...]
Putting Patients First: An Industry Insider’s Perspective
September 1, 2021 | Will Reilly
For our podcast series “The Patient Financial Journey Reimagined,” I sat down with Mac Boyter, healthcare [...]
Patient Loyalty Q&A: How Health Industry Finance Leaders Build Relationships That Last
August 24, 2021 | VisitPay
When it comes to brand loyalty, the healthcare industry faces the same expectations other industries do: [...]
End-to-End Patient Engagement: Key Panel Takeaways
August 18, 2021 | VisitPay
In today’s world, the typical patient experience is stressful, uncomfortable, and often fraught with unwelcome surprises. [...]Popular Posts
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Why the Patient Financial Experience Is the Key to Patient Loyalty
June 30, 2021 | Will Reilly
Today's guest, Tammie Jackson, is the new HFMA National Chair and Vice President at TransUnion Healthcare. [...]
Investing in Healthcare’s “Other Side of the Coin”
July 13, 2021 | Kent F. Ivanoff
The pandemic put a much-needed spotlight on healthcare. For most providers, the digital advances experienced in [...]
Prioritizing Pre-Service at Texas Health Resources
August 11, 2021 | Will Reilly
Today's guest, David Salsberry, is the Chief Revenue Officer at Texas Health Resources. In this episode, [...]
More Meaningful Ways to Pay at Intermountain Healthcare
July 21, 2021 | Will Reilly
My guest today is Todd Craghead, VP of Revenue Cycle at Intermountain Healthcare in Salt Lake [...]
Patient Financial Journey Q&A: Industry Leaders Weigh-in
August 3, 2021 | VisitPay
As health systems continue to shift their approach to address growing patient financial responsibility, one thing [...]Patient Loyalty Q&A: How Health Industry Finance Leaders Build Relationships That Last
August 24, 2021 | VisitPay
When it comes to brand loyalty, the healthcare industry faces the same expectations other industries do: [...]Carilion Clinic
View AllPatient Financial Journey Q&A: Industry Leaders Weigh-in
August 3, 2021 | VisitPay
As health systems continue to shift their approach to address growing patient financial responsibility, one thing [...]
For Good: Two Words That Guide Us
February 9, 2021 | VisitPay
Our company was built on the idea that we could change healthcare finance together—for good. That [...]
High Scores: Carilion Clinic Reaches Measurable Results with Patient-First Approach
February 2, 2021 | VisitPay
Carilion Clinic is committed to providing the best possible care for its patients. And they know [...]
How Carilion Clinic Built a Better Billing Experience by Putting the Patient First
December 16, 2020 | VisitPay
Carilion Clinic has gone through a transformation with one major focus: put the patient first. They’ve [...]
How Carilion Clinic Is Revamping the Patient Financial Experience
November 2, 2020 | VisitPay
About this podcast: Payment responsibility is shifting from traditional insurers to patients due to the rise [...]
How an Integrated Approach to Payments Benefits Patients and Staff
October 6, 2020 | Ryne Natzke
This is a guest post from Ryne Natzke, Vice President of Strategic Accounts and Healthcare at Sphere. [...]