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What Interoperability Really Means to Your Patient Financial Experience

December 2, 2021   |   VisitPay

Typically, multiple, often disparate, systems drive payment transactions on the backend. But multiple systems on the [...]

The Knowledge Group – Part 3

November 30, 2021   |   Will Reilly

Today is part three of a three-part series we've been doing on topics including how digitization [...]

The Knowledge Group – Part 2

November 23, 2021   |   Will Reilly

Today is part two of a three-part series of a panel discussion about improving the patient [...]

The Knowledge Group – Part 1

November 17, 2021   |   Will Reilly

Normally on the show, I interview industry experts about how we can improve the financial experience [...]

Leave No Patient Behind

November 10, 2021   |   VisitPay

For today's episode, I'm joined by my colleague, Kristin Burns, the Director of Product Management at [...]

Creating Positive Patient Experiences by Leveraging Human-Centered Design

November 3, 2021   |   VisitPay

Simplifying processes for providers and patients—and creating positive user experiences for both—is central to VisitPay. By [...]

Popular Posts

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Building Patient Loyalty in Healthcare

September 21, 2021   |   Will Reilly

Today I spoke with David Burton, Chief Revenue Officer at Indiana University Health. We discussed the [...]

Measuring the Patient Financial Experience: A Discussion with Healthcare Industry Experts

September 8, 2021   |   VisitPay

As the healthcare industry continues to evolve, it’s becoming increasingly clear to both patients and health [...]

Acquisition of VisitPay by R1 Leads to Additional Opportunities for Patient-Focused Innovation

October 8, 2021   |   VisitPay

The recent acquisition of VisitPay by R1 promises to bring big things to the healthcare industry. [...]

Better Patient Billing Starts with a Patient-First Approach

September 30, 2021   |   VisitPay

Twenty years ago, Shelly Papadopoulos found herself frustrated by something that millions of people around the [...]

Trends in the Consumer Revenue Cycle

October 26, 2021   |   Will Reilly

Normally on the show, I interview industry experts about how we can improve the patient financial [...]

Leave No Patient Behind

November 10, 2021   |   VisitPay

For today's episode, I'm joined by my colleague, Kristin Burns, the Director of Product Management at [...]

Carilion Clinic

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Patient Financial Journey Q&A: Industry Leaders Weigh-in

August 3, 2021   |   VisitPay

As health systems continue to shift their approach to address growing patient financial responsibility, one thing [...]

For Good: Two Words That Guide Us

February 9, 2021   |   VisitPay

Our company was built on the idea that we could change healthcare finance together—for good. That [...]

High Scores: Carilion Clinic Reaches Measurable Results with Patient-First Approach

February 2, 2021   |   VisitPay

Carilion Clinic is committed to providing the best possible care for its patients. And they know [...]

How Carilion Clinic Built a Better Billing Experience by Putting the Patient First

December 16, 2020   |   VisitPay

Carilion Clinic has gone through a transformation with one major focus: put the patient first. They’ve [...]

How Carilion Clinic Is Revamping the Patient Financial Experience

November 2, 2020   |   VisitPay

About this podcast: Payment responsibility is shifting from traditional insurers to patients due to the rise [...]

How an Integrated Approach to Payments Benefits Patients and Staff

October 6, 2020   |   Ryne Natzke

This is a guest post from Ryne Natzke, Vice President of Strategic Accounts and Healthcare at Sphere. [...]