Will Reilly

Will is the VP of Consumer and Client Marketing at VisitPay. A former marketing VP at IBM, he’s now turning his twenty years marketing and consulting experience to help push the envelope of financial health for both health systems and patients. Will hails from Banbury, Oxfordshire and never shies from an opportunity to use his British slang.

Posts by Will Reilly:

Patient Satisfaction Starts with Feedback: Using Input to Improve the Financial Experience

April 6, 2021   |   Will Reilly

The world of healthcare is a difficult one for today’s patients to navigate, and the financial [...]

Removing the Friction from Healthcare Finance

March 16, 2021   |   Will Reilly

The healthcare industry has been approaching its much-needed digital revolution for some time. The traditional, paper-centric [...]

Addressing Healthcare Affordability to Better Serve Patients

March 19, 2020   |   Will Reilly

Affordability has been deemed the most urgent health problem in our country. And it’s impacting our [...]

5 Reasons Marketers Care about the Patient Financial Experience

September 9, 2019   |   Will Reilly

At VisitPay we develop technology that helps health systems and their patients manage healthcare bills in [...]

The Power of the Net Promoter Score for Healthcare

April 17, 2019   |   Will Reilly

Consumerism is one of the top agenda items for the US healthcare industry. And you don’t [...]

Don’t Bill Patients Like They’re Warren Buffett

August 23, 2018   |   Will Reilly

Taking place in Austin, Texas, each spring, South by Southwest has emerged as the US’s leading [...]

Why Marketers Should Care About the Patient Financial Experience

May 22, 2018   |   Will Reilly

It is time for healthcare marketers to get deeply engaged in the financial experience offered by [...]

5 Reasons Why VisitPay Is the Right Choice to Complement Your Epic Strategy

May 9, 2018   |   Will Reilly

We spend a lot of time talking to major health providers who use Epic. And our [...]

Patient Financial Health Summit at the 9th Becker’s Hospital Review Annual Meeting

May 2, 2018   |   Will Reilly

On April 12th more than 50 finance and innovation leaders from some of the top health [...]