Will Reilly
Will is the CMO at VisitPay. A former marketing VP at IBM, he’s now turning his twenty years marketing and consulting experience to help push the envelope of financial health for both health systems and patients. Will hails from Banbury, Oxfordshire and never shies from an opportunity to use his British slang.
Posts by Will Reilly:
Building Patient Loyalty in Healthcare
September 21, 2021 | Will Reilly
Today I spoke with David Burton, Chief Revenue Officer at Indiana University Health. We discussed the [...]
Putting Patients First: An Industry Insider’s Perspective
September 1, 2021 | Will Reilly
For our podcast series “The Patient Financial Journey Reimagined,” I sat down with Mac Boyter, healthcare [...]
Prioritizing Pre-Service at Texas Health Resources
August 11, 2021 | Will Reilly
Today's guest, David Salsberry, is the Chief Revenue Officer at Texas Health Resources. In this episode, [...]
More Meaningful Ways to Pay at Intermountain Healthcare
July 21, 2021 | Will Reilly
My guest today is Todd Craghead, VP of Revenue Cycle at Intermountain Healthcare in Salt Lake [...]
Why the Patient Financial Experience Is the Key to Patient Loyalty
June 30, 2021 | Will Reilly
Today's guest, Tammie Jackson, is the new HFMA National Chair and Vice President at TransUnion Healthcare. [...]
Why a Patient’s Financial Experience Matters
June 8, 2021 | Will Reilly
My guest today is Michael Rawdan, senior director of revenue cycle at St. Luke's Health System [...]
Patient Satisfaction Starts with Feedback: Using Input to Improve the Financial Experience
April 6, 2021 | Will Reilly
The world of healthcare is a difficult one for today’s patients to navigate, and the financial [...]
Removing the Friction from Healthcare Finance
March 16, 2021 | Will Reilly
The healthcare industry has been approaching its much-needed digital revolution for some time. The traditional, paper-centric [...]
Addressing Healthcare Affordability to Better Serve Patients
March 19, 2020 | Will Reilly
Affordability has been deemed the most urgent health problem in our country. And it’s impacting our [...]