VisitPay Signs Exclusive Agreement with JPMorgan Chase

Agreement will allow VisitPay to offer healthcare providers receivables financing

Boise, ID—March 7, 2018—VisitPay, the leader in patient financial engagement, has entered into an exclusive agreement with JPMorgan Chase Bank, N.A. in connection with the bank’s plan to extend recourse financing to VisitPay’s new Balance Transfer program, which will provide wholesale funding to healthcare providers.

With the launch of the Balance Transfer program, VisitPay now offers providers a fully automated and economically sustainable approach to financing patient receivables. The program minimizes days accounts receivable and improves liquidity metrics, while seamlessly maintaining VisitPay’s provider-branded online experience for patients.

“Managing long-term patient debt is not a core competence for most providers,” said Kent Ivanoff, VisitPay CEO and Co-Founder. “It distracts them from fulfilling their core mission of delivering outstanding patient outcomes. The proposed financing will allow providers to augment the unmatched billing experience created by VisitPay with a fully automated, low-cost financing solution.”

VisitPay’s platform already offers patients unprecedented transparency, choice and control in managing their health bills, thereby dramatically improving the patient experience, driving yield and reducing bad debt expenses. The new Balance Transfer program will extend credit to healthcare systems as they manage the growth of patient debt associated with high deductible health plans.

The exclusive agreement with JPMorgan Chase comes as the cost of care is increasingly shifted to patients. Nearly 40% of healthcare consumers privately purchased a high-deductible health plan in 2016, up from 26% in 2011, according to the National Center for Health Statistics.

Yet millions of healthcare consumers continue to struggle to understand the true scope of their financial obligations, causing them to put off necessary care, according to the Kaiser Family Foundation.

“Healthcare consumerism is a significant challenge to health systems because it directly impacts the clinical and business aspects of these institutions,” Ivanoff said. “Patients who put off care because they lack control, choice and options for paying what they owe prevents providers from delivering positive clinical outcomes.”

St. Luke’s Health System in Boise, a long-standing VisitPay client, is among the innovation partners shaping the program.

“VisitPay has empowered us to deliver a patient financial experience as exceptional as our clinical experiences,” said Jeff Taylor, St. Luke’s Senior Vice President and Chief Financial Officer. “The agreement between JPMorgan Chase and VisitPay is a significant next step in terms of giving both patients and health systems control over their financial security.”

Learn more about VisitPay Balance Transfer.

About VisitPay

VisitPay is the first and only platform for Patient Financial Health. The culmination of seven years learning and development, this proprietary cloud-based platform enables health systems to dramatically increase the amount paid on patient balances because patients can finally exercise control over their financial health. VisitPay is proudly headquartered in Boise, Idaho, one of the most livable cities in the country, where it has assembled a powerful team focused on predictive analytics, user-driven software design and consumer finance. More information about the company and its solutions can be found at

Media Contacts

Linda Healan
Amendola Communications for VisitPay

Jessica Francisco
J.P. Morgan

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