Patient Financial Health Is Closer Than You Think

As out-of-pocket costs and high deductible health plans steadily increase for patients across the country, healthcare providers must adjust to the new reality: patient revenue performance is directly tied to patient experience. And we don’t see that changing anytime in the future. That’s why we put together the information you’ll find in our latest ebook: “Improving the Patient Experience: The Next Big Opportunity in Healthcare.”

In the past, healthcare has been split into two worlds: the clinical side and the financial side. As we reimagine the patient financial experience, we believe it’s critical to take care of patients on the financial side with the same level of care and attention they receive on the clinical side. We see a world in which it’s possible for those two sides to come together for complete patient care in and out of the hospital.

That, to us, is patient financial health. And that’s what this ebook aims to do: provide insight, experience, and recommendations on what health system financial leaders can do now to not just reimagine that experience for the sake of their health system’s bottom line, but to create a better experience and positive outcomes for both the patient and the health system — for everyone’s sake.

Inside this ebook you’ll find:

  • What challenges patients and providers are facing today, and what you can do about it
  • Why providing patients with more clarity about what they owe and more control over how they pay makes them more likely to pay their bills
  • How to take the next step toward building a patient-first approach toward healthcare billing
  • Plus: Stories from some of our health system partners: St. Luke’s Health System, Inova Health System and Intermountain Healthcare

Download now

27 pages; 8.3 mb

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