The world of healthcare is a difficult one for today’s patients to navigate, and the financial side is especially complex....
Intermountain Healthcare boasts a score of over 40. So does Carilion Clinic. INTEGRIS Health is approaching that number, while Inova...
A few years ago, we laid out what we saw to be unequivocally true: healthcare was an industry ripe for—and...
The healthcare industry has been approaching its much-needed digital revolution for some time. The traditional, paper-centric approach to billing was...
This post was written by Shep Hyken. He is the Chief Amazement Officer at Shepard Presentations, an award-winning keynote speaker,...
When the COVID-19 pandemic hit, the healthcare industry found itself scrambling, stretched thin, and pushed to the limits to provide...
After almost 30 years in financial services, I’ve learned that what works best for one organization may not be the...
When a global event like a pandemic occurs, it can transform the way entire industries operate. Events like these accelerate...
Our company was built on the idea that we could change healthcare finance together—for good. That means changes that benefit...
Carilion Clinic is committed to providing the best possible care for its patients. And they know that “care” goes beyond...
The healthcare industry and the patient financial experience are in the midst of a massive transformation. The wheels of change...
As we begin a new year, it’s important to look back at the learnings from the previous one. Every year...
