Cutting Edge Financial Experience for Patients

with Ron Kwak

Listen now: Cutting Edge Financial Experience for Patients

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My guest today, Ron Kwak, brings nearly two decades of experience in Operations and Marketing in his work at McKinsey & Company, ADP, and now VisitPay. In this episode, we’ll focus on a few topics: a look at cutting-edge financial experiences in the healthcare industry, why it’s vital to provide both transparency and options to customers, how aligning on key decisions and outcomes prior to starting a project prevents surprises down the road, and more.

VisitPay is the only patient financial engagement platform that simplifies the entire patient billing experience. Through VisitPay, health systems can create a seamless, singular point of interaction that radically reshapes the billing experience by providing greater transparency, choice, and control to patients, all while generating high yield. Our mission is to create better financial relationships between health systems and their patients.

We hope you give this episode a listen.


  • Cutting edge financial experience [1:59]
  • Transparency and options [3:57]
  • VisitPay patient portal [7:26]
  • VisitPay integrates to any system [11:18]
  • Guided implementation [13:19]
  • Partnership taken seriously [23:50]


Ron Kwak on LinkedIn


“Health systems want VisitPay because it’s a new cutting edge financial experience.”

“VisitPay offers transparency and clarity that give the patient the confidence to pay.”

“The VisitPay patient portal is designed to put everything at the fingertips of the patient.”

“VisitPay has the ability to create a single sign on in a seamless experience with the patient portal.”

“VisitPay wants to be there to provide best practices and guide our clients through the implementation process.”

“We look for partners when we bring on health systems at VisitPay, and we take our partnership seriously.”

Want to learn more about VisitPay?

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